Q: How are the tips sent to me?
A: All NetWin Hong Kong tips are delivered by
SMS text, direct from our Hong Kong SMS number.
Q: What time can I receive the tips on
match-day?
A: All tips should be finalized and sent by
20:00 Hong Kong time (GMT+0800) on match-day.
Q: How do I know if the SMS tips are sent
by NetWin?
A: All tips by NetWin are sent only from this
Hong Kong SMS number +853-91423010.
Q: Can I request for the tips to be sent
by email?
A: Yes, instead of SMS text, we can also deliver
the tips by email.
Q: Do you offer any free trial tips?
A: Since we already offer 100% money back
guarantee on tips lost/drawn, we are not able to
provide any free trial tips. Only sites that do
not offer 100% money back guarantee provides
free trial tips.
Q: What leagues or competitions do you
provide tips for?
A: We cover major European leagues & competitons,
from England, Italy, Spain, Germany, France,
Holland & Scotland, plus major competitions like
UEFA Champions League, UEFA Cup, EURO, World Cup
etc.
Q: How soon can I request for refunds?
A: You can request refunds anytime after the
match ended. All refunds are done within 24
hours. No refunds will be entertained for
payments by bank transfer.
Q: Can I pay by bank transfer?
A: Yes, you can pay by bank transfer, but due to
complications in performing refunds by bank
transfer, we do not provide refunds for payments
made by bank transfer. Furthermore, we only
accept bank transfer payment for customer from
mainland China only (excluding residents of
Shenzhen).
Q: Where do you get the Asian Handicap
Odds from?
A: All posted provided by us are obtained
directly from major bookmakers in Hong Kong and
Macau. These odds are the de-facto standards for
most of the world's bookmakers.
Q: Do you provide customer service support
over SMS text?
A: At this moment, all customer service support
are done by email only. We will not reply to any
SMS text sent into our Hong Kong SMS number. We
reply to emails 24 hours a day, 365 days a year!
Q: Where are the sources of your tips?
A: Classified information! We do not reveal the
sources for all our tips, due to agreement to
provide this service to internet users.
Q: I live in Hong Kong, can I buy your
tips?
A: Due to agreements with our sources, our tips
cannot be sold to residents of Hong Kong and
Macau. Limited number of members can be accepted
from mainland China, except residents of
Shenzhen.
Q: How many tips do you sent each
match-day?
A: We only release 1 tips for each match-day,
each for Golden Tips and Insider Tips
respectively. Rest assured, you get only the
best tips, hand-picked to be the best of the
very best. |
